How do you stop the assistant making things up?

Summary

Lynx Assist answers only from your approved content, not the open internet. When it does not know, it says so and hands off. Before launch it is tested against real and off-topic questions.

It answers only from your approved content, not the open internet, so it cannot invent claims about your business. When it does not know, it says so and hands off to the right page or a person.

Content is prepared and reviewed by a person before the assistant can say it, and before launch we test it against your real questions and probe it with off-topic ones to confirm it stays honest. See Lynx Assist: Frequently Asked Questions.

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