AI in Automation

How AI turns rule-based automation into intelligent automation — systems that handle unstructured data and variable workflows, not just scripted, repetitive tasks.

Natural Language Processing (NLP)

Introduces NLP, the AI discipline that lets machines read, interpret, and generate human language. Covers the processing pipeline, the NLU/NLG split, common applications, the arc from rules to transformers, and NLP’s role as the intent engine for agentic AI.