Fireflies.ai is a meeting assistant that joins calls on Zoom, Google Meet, and Microsoft Teams as a participant, records and transcribes them in real time, and delivers searchable transcripts and AI summaries afterward. It detects multiple speakers, supports voice search and replay by keyword or speaker, and lets teams add comments and highlights to the transcript timeline. Transcripts and notes sync to tools like HubSpot, Salesforce, Slack, and Notion, and analytics surface talk time and engagement patterns. Pricing is freemium, with Pro at $10/user/month, Business at $19/user/month, and custom Enterprise plans, making it a fit for sales and customer success teams that run many calls and need notes pushed straight into a CRM.
Fireflies.ai is a meeting assistant that records, transcribes, summarizes, and indexes calls so you can focus on the conversation instead of note-taking. Invited to a meeting — or connected to your calendar — it joins as a participant, captures audio in real time, and delivers a searchable transcript and summary afterward. Its distinguishing pull is the integration layer: notes land where the work already lives, from CRM records to Slack channels.
Core capabilities
- Recording and transcription — captures meetings across Zoom, Google Meet, Microsoft Teams, and more.
- AI summaries — concise recaps with key topics, tasks, and takeaways.
- Voice search — find and replay any part of a call by keyword or speaker.
- Multi-speaker detection — identifies voices and preserves conversational structure.
- Collaboration — comments, reactions, and highlights pinned to the transcript timeline.
- CRM and workflow sync — push transcripts and notes to HubSpot, Salesforce, Slack, and Notion.
- Meeting insights — dashboards for talk time, sentiment, and engagement patterns.
Where it fits. Fireflies earns its place for teams that run calls all day and need the record to travel: sales and customer success capturing client conversations into the CRM, recruiters reviewing interview transcripts, operations tracking decisions and follow-ups, and researchers turning interviews or webinars into reusable text. The CRM and Slack routing is what separates it from a plain transcriber. For a similar tool weighted toward general meeting intelligence and accessibility, compare Otter.ai.
Pricing. Freemium. The free plan includes limited transcription minutes and core features. Pro is $10/user/month (unlimited transcription and AI summaries), Business is $19/user/month (collaboration, CRM integrations, advanced analytics), and Enterprise is custom (compliance, security, admin controls). Confirm current pricing at fireflies.ai/pricing.
Practical notes. Link your calendar so Fireflies captures meetings automatically, and label speakers to sharpen accuracy over time. Its search is the fastest route back to a specific action item or decision buried in a long call.
Direct link: https://fireflies.ai
- Automatic meeting recording and transcription
- AI-generated meeting summaries
- CRM and workflow integration
- Multi-speaker detection
- Voice search and analytics
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