Fireflies.ai

Fireflies.ai is a meeting assistant that records, transcribes, summarizes, and indexes calls so you can focus on the conversation instead of note-taking. Invited to a meeting — or connected to your calendar — it joins as a participant, captures audio in real time, and delivers a searchable transcript and summary afterward. Its distinguishing pull is the integration layer: notes land where the work already lives, from CRM records to Slack channels.

Core capabilities

• Recording and transcription — captures meetings across Zoom, Google Meet, Microsoft Teams, and more.
• AI summaries — concise recaps with key topics, tasks, and takeaways.
• Voice search — find and replay any part of a call by keyword or speaker.
• Multi-speaker detection — identifies voices and preserves conversational structure.
• Collaboration — comments, reactions, and highlights pinned to the transcript timeline.
• CRM and workflow sync — push transcripts and notes to HubSpot, Salesforce, Slack, and Notion.
• Meeting insights — dashboards for talk time, sentiment, and engagement patterns.

Where it fits. Fireflies earns its place for teams that run calls all day and need the record to travel: sales and customer success capturing client conversations into the CRM, recruiters reviewing interview transcripts, operations tracking decisions and follow-ups, and researchers turning interviews or webinars into reusable text. The CRM and Slack routing is what separates it from a plain transcriber. For a similar tool weighted toward general meeting intelligence and accessibility, compare Otter.ai.

Pricing. Freemium. The free plan includes limited transcription minutes and core features. Pro is $10/user/month (unlimited transcription and AI summaries), Business is $19/user/month (collaboration, CRM integrations, advanced analytics), and Enterprise is custom (compliance, security, admin controls). Confirm current pricing at fireflies.ai/pricing.

Practical notes. Link your calendar so Fireflies captures meetings automatically, and label speakers to sharpen accuracy over time. Its search is the fastest route back to a specific action item or decision buried in a long call.

Direct link: https://fireflies.ai