MobileMonkey is an OmniChat marketing platform, founded by Larry Kim, for building and managing chatbots across multiple messaging channels: web chat, SMS, Facebook Messenger, and Instagram DM. It focuses on sales outreach, lead generation, and conversational engagement at scale, offering a visual flow builder, broadcast messaging, lead qualification, and integrations with CRMs, email marketing, and Zapier. Its roots are strong in Facebook Messenger automation, and it is also referenced under the Customers.ai brand. It suits B2B and SMB teams running multi-channel conversational campaigns, with compliance a key consideration for outbound SMS and Messenger.
MobileMonkey is an OmniChat marketing platform founded by Larry Kim for building and managing chatbots across multiple messaging channels — web chat, SMS, Facebook Messenger, and Instagram DM — with a focus on sales outreach and lead generation. It is also referenced under the Customers.ai brand.
Core capabilities
- Multi-channel chatbot builder — web, SMS, Messenger, Instagram.
- Visual workflow builder with templates.
- Lead-generation tools — chat starters and contact capture.
- Audience segmentation and broadcasting.
- Integrations with CRMs, email marketing, and Zapier.
- Outbound chat features — SMS blasting and Messenger ad integration; AI may assist in intent recognition or specific outreach tools.
Marketing use cases. Deploying chatbots across site and social channels for lead capture, running automated SMS campaigns, engaging leads from Facebook or Instagram ads via chat, qualifying leads and scheduling appointments, and handling routine support through automated flows.
Pricing. Tiered by features, contacts, or use case (for example, plans focused on Instagram or SMS), and may combine platform fees with usage-based SMS costs. Plans have started roughly in the $19–$59/month range depending on focus. Check the vendor for current pricing.
Practical notes. The differentiator is the OmniChat approach — managing several channels from one platform — with roots in Facebook Messenger automation and a heavier emphasis on sales outreach than some rivals. Choose based on which channels matter most, and weigh compliance carefully for outbound SMS and Messenger.
Direct link: https://mobilemonkey.com/
- OmniChat Marketing
- Multi-Channel Chatbot
- SMS Marketing
- Lead Generation
- Messenger Marketing
Ask Lynx Assist
More Guides
Run disciplined SEO A/B tests in seven steps — one metric, two variations, randomized segments, run to significance, track, analyze the winner, and iterate.
Build a topic cluster in seven steps — select and score a pillar, validate it, map subtopics, align to intent, architect internal links, publish, and measure.
Prepare your site for AI search in five steps — content architecture, entity consistency, E-E-A-T, structured data, and machine-readable structure.
Get your content cited by AI in seven steps — answer capsules, link-free extraction, original data, digital PR, community presence, consistent messaging, and tracking.
A seven-step walkthrough for setting up Google Search Console on a new site — property type, DNS verification, sitemap, GA4 link, users, URL checks, and a monitoring routine.