Lynx Assist: Frequently Asked Questions

Summary

Common questions about Lynx Assist, answered. What do I need? Content worth answering from and a website. Cost? A one-time build from about 3,500 dollars plus a monthly retainer, quoted after discovery. Hosting? Your site or a Lynx-hosted one. Is my data safe? Each assistant uses its own keys and index, and your content stays yours. How is accuracy protected? It answers only from approved content and says when it does not know. It works in other languages, and you can run it yourself.

What do I need to get started?

Real content worth answering from (service or product pages, FAQs, policies) and a website. A clear outcome helps too: answer customers, deflect support, or capture leads. You bring the content and the brand; we do the rest.

What does it cost?

A one-time build to stand it up, then a monthly managed retainer to keep it current. Builds start from around $3,500 and retainers from around $500 per month, rising with scope such as product search or multiple sites. Figures are indicative; you get a fixed quote after a short discovery. See the packages.

Do you host it?

Either way works. It can run on your own site if your host supports current requirements, or we can run it on a Lynx-hosted instance for you. We confirm the right setup during discovery.

Is my data safe?

Yes. Each assistant runs with its own keys and its own private search index, so one site’s data never mixes with another’s. Your content remains yours. See Data, privacy and governance for the full picture, including which providers process data.

How long does it take to set up?

It depends mostly on how much content needs structuring. A focused build is quick; a large content library takes longer. We give you a realistic timeline after discovery, once we have seen the scope.

How accurate is it, and how do you stop it making things up?

It answers only from your approved content, not the open internet, so it cannot invent claims about your business. When it does not know, it says so and hands off to the right page or a person. Before launch we test it against your real questions and probe it with off-topic ones to confirm it stays honest. That “never fabricates” discipline is the headline promise.

Can it answer in other languages?

Yes. The assistant can respond in other languages, including Spanish. We confirm which languages you need during discovery and make sure the content supports them.

What happens if I cancel?

Your content is yours; you keep it. The assistant simply stops. There is no lock-in on your material.

Can I run it myself?

Yes. The plugin is Lynx Align, our Content Alignment Layer (powered by the SIE engine), and it is free to evaluate. If you run your own sites and would rather operate it yourself, see Get Lynx Align. What we sell there is setup, fleet tooling, and support.

See also: What is Lynx Assist and SIE · How Lynx Assist works.

Key Concepts
  • Requirements
  • Pricing
  • Hosting
  • Data safety
  • Accuracy and guardrails
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